I recently had a wedding there June 2nd and nickole fish was the wedding planner. She was amazing, very respectful and helpful with everything she was there the whole time planning the wedding and helping us set up the day of the wedding.. nickole and her team was really nice. The wedding was amazing the food was very good also. The front desk was outstanding. Once I got to the hotel the day before the wedding there was a little mix up with the rooms but they fixed it and everything was handle they are very professional. I would recommend this place for a wedding everything came out perfect! Pocono manor resort & spa was very clean. They take pride in everything they do and that’s very good. Over all I would rate this place a 10 out of 10 when you pull up the hotel looks very nice outside and when you go in side smells and looks clean. Thank you Pocono Manor Resort & Spa for everything and thank you nickole fish the wedding planner you did an awesome job with everything.
I give the Pocono Manor, and most of all Nickole Fish 5🌟. We had our wedding at the Pocono Manor on Friday, May 4th 2018. It was supposed to rain during our ceremony, and we were told it would have to be moved indoors. And although you cannot control the weather, Nickole made magic happen. She made sure she did everything she could to make our wedding work out the way we wanted it to. We were able to have our outdoor ceremony! We had a small sprinkle (which was refreshing) during the ceremony and even a rainbow appearance. Nickole went above and beyond and did everything she could to make our dreams come true! It was a fairy tale wedding that could not have been accomplished without all of the help and support! Thank you again!
My husband and I were married at Pocono Manor Resort & Spa on 4/21/18. To say it was a magical day is an understatement. Our family and friends are still talking about how great the food was, how NICE every single staff member was, and most of all, how much FUN it was! We worked with Nickole and she was absolutely amazing. Through everything, Nickole was extremely responsive to all my emails, knowledgeable about Pocono Manor (and weddings in general), and was ALWAYS a joy to work with. There were several times that I swear she was reading my mind and anticipated my questions! She was there for every question, every second guess, every piece of excitement. I cannot recommend working with Nickole and having your wedding (or event) at Pocono Manor enough. It was beyond our wildest expectations and we wish we could re-live that night over and over.
My wife and I were recently married at the Inn. Having booked our wedding about 2 years prior to allow ample time to prepare and being from Central NJ, we had made many trips to the Inn prior to our wedding to meet with our wedding coordinator, Nickole Fish, and vendors. Because of the distance to the Inn, we always book an overnight stay on the American Plan, which includes dinner that night and breakfast the following morning.
We can't say enough good things about the Inn and their staff. Nickole did an excellent job planning our wedding, paying attention to all of the specific details which we requested. She was always quick to reply to us in our communication, which was quite often, especially in the months leading up to our wedding. Our stay is always highlighted by the great hospitality from the servers and bartenders, especially our favorites, Pat and Patricia, 2 of the nicest, most helpful and friendliest people we have come across in our travels. We were married on site and the rooms in which the ceremony, cocktail hour and reception were all fabulous. The food was outstanding as well.
I can honestly say that we have loved every trip that we have made to the Inn, with the ultimate one being our recent wedding. All of our family and friends commented on the great location and food at the wedding. My parents have already returned for a visit since then and we plan on making a trip soon as well. Being an old hotel, they've done a great job of maintaining the grounds and rooms. Anyone looking for a cozy setting with great food and hospitality for a wedding, vacation or special event should look no further.
Not our first trip to the Inn so the quirks were to be expected. It's an enormous Inn with all kinds of banquet rooms, a game room, indoor pool and a movie theater where you can request your movie (Mrs. Doubtfire, Yogi Bear, etc.). Really fun for the kids. Crazy stairs can get you lost -- rooms starting with numeral 3 are actually on three different levels. Elevator lands you on a level and then depending on your room you may hit two small flights of stairs before you get to your room as we did (first in 342 but then in 343 as the TV was not operation in 342 -- that issued was resolved quickly by the way). You can do better than the food served in the bar (Lamplighter Lounge) but hey you are not staying at the Inn and Pocono Manor for fine dining. The chili was passable as were the cheese curds (like mozzarella sticks) but not exactly a great value. The one thing that is beyond me is the ice skating on the property.
It's funny we have been going there for years and have never skated, either because of weather (even when it seemed like it was fine) or because the activities person was unable to check the ice because he had a family emergency. This past weekend (Feb. 12-13) we managed to get ahold of someone at 4:15pm who said "yes, you can skate but we close at 5." We were about to scramble to the pond but they also added that it is $10 per person even if you have your own skates as we did. As paying guests with our own skates, why in the heck do we need to pay $10pp to skate on their little pond? I don't get it. But that aside it was a good time.
And if you are a new Yorker, wow, you will probably run into someone you know. I was left to wonder if the Catskills had been wiped off the map. 75% of the people there are from New York. I guess I-80 is like a funnel. All in all, the Inn delivers the essentials: clean rooms, solid service, enough amenities to keep the kids happy and food. It's not Great Wolf but you are also not paying Great Wolf prices.
Hotels who host weddings will go out of business if they do not provide the proper space, quality food and/or the right atmosphere. So check all that off as the Inn will surpass your expectations in these categories. So, why pick The Inn?
Easy. The people.
From Tracey Lynn at the front desk, to Patricia the hostess in the Mountain View dining room, up to the General Manager and down to the front line worker, you are never going to find such quality people at any other hotel. We promise. By the time we left, we thought we were leaving our 2nd family behind. They will help and assist you whenever you raise your hand. It is the people who work at the hotel you stay at that will make or break your stay. I can name a dozen others... every interaction seemed to be a quality interaction. By the way, this goes for any event or get-a-way. It does not have to be a wedding...
But if you do choose to have your wedding there, DEMAND Nickole Fish as your wedding coordinator. If she's booked the weekend you want, consider changing your weekend!
My wife and I could write you a novel on Nickole. She single handedly delivered to us the wedding of our dreams. She owned every scenario; she made herself accessible beyond our expectations (and when planning a wedding, access to your person is critical); she cared about our details, no matter how big or small; she managed tough scenario's with grace and professionalism. We never felt alone, we never worried, and we were able to "let go" and enjoy the biggest day of our lives. In hindsight, we cannot possibly imagine pulling off what we did without her. We will forever be in her debt and whenever we think back to our magical weekend, she will be front and center of those thoughts.
The Inn's amenities cover all age groups. You can hide in the Pocono mountains, or, take their shuttle to the casinos. Golf? Check. (You'll never play another hole on the planet like hole #7) Spa? Check. Arcade and pool? Check. Of course they have and indoor and outdoor one! Amazing shopping outlets? Check.
We will be back to the Inn again and again and again without fail.
Don't pass on this place!
We just returned from a two night stay at Pocono Manor Resort & Spa. What a great place! The hotel is historic, but is well kept and has a stately elegance. We enjoyed looking at the pictures of the hotel from bygone eras hanging about the hotel. What really sets this place apart is the staff.
Traci Lynn at the desk is an exceptional employee who really went out of her way to make our stay special. She definitely goes above and beyond! Every staff member we ran into was friendly and welcoming. There is so much to do here - and you can take advantage of the many offerings - or just chill out and relax. Definitely ask for a room facing the back - the mountain views are just spectacular.
We ate at both the restaurant and the pub - both good places to eat! There are two pools - one indoor and outdoor, an onsite spa, the a beautiful golf course. We did take a walk on one of the hiking trails - Nice! Don't miss this gem~ If you are looking for a "cookie cutter" run of the mill hotel room, this is not it!